Terms of Service

Last Updated: December 15, 2024

欢迎使用 StarConnect Community。在使用我们的平台和服务前，请务必仔细阅读以下条款。这些条款与隐私政策一起构成了您与我们之间的法律协议。

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Terms of Service

Last Updated: December 15, 2024

Welcome to StarConnect Community. Please read the following terms carefully before using our platform and services. These terms, together with the Privacy Policy, constitute the legal agreement between you and us.

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1. Acceptance of Terms

通过访问或使用 StarConnect Community（以下简称“平台”）提供的服务，您同意遵守以下条款。如果您不同意这些条款，请不要使用本平台。

1.1 修改条款

• 我们有权随时修改或更新这些条款，更新后将在页面上标注“最后更新”日期。您有责任定期查阅条款变动。

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1. Acceptance of Terms

By accessing or using the services provided by StarConnect Community (hereinafter referred to as “the Platform”), you agree to comply with the following terms. If you do not agree with these terms, please do not use the Platform.

1.1 Modification of Terms

• We reserve the right to modify or update these terms at any time. The updated terms will be posted with a “Last Updated” date, and you are responsible for periodically reviewing changes to these terms.

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2. Use of the Platform

您在使用本平台时，必须遵守以下规定：

2.1 合法使用

• 不得以任何非法方式使用平台，包括但不限于侵犯他人知识产权、骚扰他人或传播恶意内容。

2.2 账户管理

• 您有责任维护您的账户信息的准确性和安全性。如果发现任何未经授权的使用，您应立即通知我们。

2.3 禁止行为

• 禁止发布违法、侮辱性、骚扰性、威胁性或有害的内容。

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2. Use of the Platform

When using the Platform, you agree to the following conditions:

2.1 Lawful Use

• You agree not to use the Platform in any unlawful manner, including but not limited to infringing the intellectual property of others, harassing others, or distributing malicious content.

2.2 Account Management

• You are responsible for maintaining the accuracy and security of your account information. If you notice any unauthorized use, you should notify us immediately.

2.3 Prohibited Activities

• You are prohibited from posting unlawful, defamatory, harassing, threatening, or harmful content.

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3. User Content and License

平台允许用户发布内容，如帖子、评论、图片和视频。您对自己发布的内容负全责。

3.1 内容授权

• 您授予我们在全球范围内、无偿、非独占性的许可，使用、复制、修改、发布和传播您的内容。

3.2 内容审核

• 我们有权根据平台的使用政策，审查、删除或禁止任何违反本条款的内容。

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3. User Content and License

The Platform allows users to post content such as posts, comments, images, and videos. You are solely responsible for the content you post.

3.1 Content License

• You grant us a worldwide, royalty-free, non-exclusive license to use, copy, modify, publish, and distribute your content.

3.2 Content Review

• We reserve the right to review, delete, or restrict access to any content that violates these terms according to our platform’s usage policies.

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4. Membership and Subscription

平台提供免费和付费会员服务。具体的订阅计划、费用及条款，请参见我们的Pricing Plans页面。

4.1 付费订阅

• 通过选择付费会员计划，您同意按所选计划支付相应费用。所有费用均不予退还。

4.2 免费服务

• 我们为用户提供一定的免费服务，具体免费服务内容会根据平台政策进行更新。

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4. Membership and Subscription

The Platform offers both free and paid membership services. For specific subscription plans, fees, and terms, please refer to our Pricing Plans page.

4.1 Paid Subscriptions

• By selecting a paid membership plan, you agree to pay the applicable fees for the chosen plan. All fees are non-refundable.

4.2 Free Services

• We provide certain free services to users, and the specific details of these services may be updated according to platform policies.

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5. Payment Terms

对于付费会员和活动，您同意以下支付条款：

5.1 支付方式

• 所有支付需通过平台指定的支付系统进行。我们可能会使用第三方支付服务商处理支付。

5.2 支付失败

• 如果支付失败，您可能无法继续使用平台的某些付费服务，直到问题得到解决。

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5. Payment Terms

For paid memberships and activities, you agree to the following payment terms:

5.1 Payment Methods

• All payments must be made through the payment system designated by the Platform. We may use third-party payment service providers to process payments.

5.2 Payment Failure

• If payment fails, you may not be able to continue using certain paid services on the Platform until the issue is resolved.

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6. Limitation of Liability

平台及其管理团队不对因使用平台而导致的任何直接或间接的损失或损害承担责任，包括但不限于数据丢失、财务损失或名誉损害。

6.1 不可抗力

• 我们不对由于不可抗力事件（如自然灾害、战争等）导致的服务中断或延迟负责。

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6. Limitation of Liability

The Platform and its management team are not liable for any direct or indirect damages or losses arising from the use of the Platform, including but not limited to data loss, financial loss, or damage to reputation.

6.1 Force Majeure

• We are not responsible for service interruptions or delays caused by force majeure events (such as natural disasters, war, etc.).

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7. Termination of Account

我们保留在任何时候根据我们的判断，暂停或终止用户账户的权利，特别是在发现违反服务条款时。

7.1 用户责任

• 用户应在账户终止后立即停止使用平台的所有服务，并清理所有个人信息。

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7. Termination of Account

We reserve the right to suspend or terminate user accounts at any time, particularly in the event of a violation of the terms of service.

7.1 User Responsibility

• Users must immediately stop using all services of the Platform and remove any personal information after account termination.

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8. Governing Law and Dispute Resolution

本协议受新加坡法律管辖，任何因本协议而产生的争议应提交新加坡法院解决。

8.1 仲裁条款

• 如果出现争议，双方应首先通过友好协商解决。如无法达成一致，争议应提交给新加坡国际仲裁中心进行仲裁。

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8. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Singapore, and any disputes arising from this Agreement will be resolved by the courts of Singapore.

8.1 Arbitration Clause

• If a dispute arises, both parties should first attempt to resolve it through friendly negotiation. If no agreement can be reached, the dispute should be submitted for arbitration at the Singapore International Arbitration Centre.

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9. Miscellaneous

9.1 完整协议

• 本服务条款构成您与我们之间的完整协议，取代任何先前的口头或书面协议。

9.2 可分割性

• 如果本条款中的任何条款被认为无效或不可执行，其余条款仍然有效。

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9. Miscellaneous

9.1 Entire Agreement

• These Terms of Service constitute the entire agreement between you and us and supersede any prior oral or written agreements.

9.2 Severability

• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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Privacy Policy

Last Updated: December 15, 2024

Welcome to StarConnect Community
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you engage with our platform.

1. Information We Collect

我们收集的信息用于提供更好的服务，确保平台功能正常，并提升用户体验。以下是我们收集的主要信息类型：

1.1 Personal Information

• 姓名、电子邮件地址、用户名和个人资料照片。
• 用于付费会员、课程或活动门票的账单信息。

1.2 Activity Data

• 在社区内的帖子、评论、消息、群组成员身份及互动活动（如论坛讨论、投票和调查）。
• 您上传的媒体文件，包括图片、视频和音频。

1.3 Technical Information

• IP 地址、浏览器类型、设备类型和操作系统。
• 为了优化性能而使用的 cookies 和跟踪技术。

1.4 Additional Data

• 在网络研讨会、视频通话或在线教学过程中共享的信息。
• 您在调查、投票或其他互动形式中的回答。

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1. Information We Collect

We collect information to provide better services, ensure platform functionality, and improve user experiences. The following are the main types of information we collect:

1.1 Personal Information

• Name, email address, username, and profile photo.
• Billing information for paid memberships, courses, or event tickets.

1.2 Activity Data

• Posts, comments, messages, group memberships, and activity within the community (e.g., forum discussions, polls, and surveys).
• Media files you upload, including images, videos, and audio.

1.3 Technical Information

• IP address, browser type, device type, and operating system.
• Cookies and tracking technologies used for performance optimization.

1.4 Additional Data

• Information shared during webinars, video calls, or online teaching sessions.
• Responses to surveys, polls, or other forms of interaction.

2. How We Use Your Information

我们收集的信息用于以下目的：

2.1 平台功能与互动

• 促进社区互动（例如：群组、论坛、消息）。
• 提供和改进课程、网络研讨会及职位服务。
• 管理和组织在线活动和互动。

2.2 性能分析与优化

• 分析用户行为，优化平台的性能和用户体验。

2.3 法律合规

• 遵守相关法律要求，处理合法的请求。

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2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Platform Functionality and Interaction

• Facilitate community interaction (e.g., groups, forums, messages).
• Deliver and improve courses, webinars, and job-related services.
• Organize and manage online events and activities.

2.2 Performance Analysis and Optimization

• Analyze user behavior to optimize platform performance and user experience.

2.3 Legal Compliance

• Comply with legal requirements and handle legitimate requests.

3. Sharing Your Information

我们不会出售您的信息。然而，在以下情况下，我们可能会与第三方共享您的数据：

3.1 第三方服务提供商

• 为托管、分析和支付处理等目的使用第三方服务提供商（例如：将媒体文件存储在亚马逊 S3）。

3.2 法律要求

• 根据法律要求或法律程序，我们可能需要披露您的信息。

3.3 您的同意

• 在获得您的同意的情况下，我们可能会与合作伙伴或活动合作者共享您的信息。

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3. Sharing Your Information

We do not sell your information. However, we may share your data in the following situations:

3.1 Third-Party Service Providers

• We use third-party service providers for hosting, analytics, and payment processing (e.g., storing media files on Amazon S3).

3.2 Legal Requirements

• We may disclose your information as required by law or legal processes.

3.3 With Your Consent

• With your consent, we may share your information with partners or event collaborators.

4. Cookies and Tracking Technologies

我们使用 cookies 和其他跟踪技术来：

4.1 提升用户体验

• 记住您的登录信息，提供个性化的内容。

4.2 优化网站性能

• 分析用户行为、访问模式，以改善平台的速度和功能。

4.3 管理和设置

• 您可以在浏览器设置中管理或禁用 cookies，但禁用 cookies 可能会影响某些功能的正常使用。

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4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

4.1 Enhance User Experience

• Remember your login details and provide personalized content.

4.2 Optimize Website Performance

• Analyze user behavior and access patterns to improve the platform’s speed and functionality.

4.3 Management and Settings

• You can manage or disable cookies in your browser settings. However, disabling cookies may affect some features of the platform.

5. Data Storage and Security

我们采取一系列安全措施来保护您的个人信息和数据：

5.1 数据存储

• 我们将您的数据存储在安全的服务器上，采用加密技术确保信息的安全。
• 媒体文件和敏感数据存储在亚马逊 S3 上，提供高等级的安全保护。

5.2 数据保护

• 我们采取技术和管理措施来防止未经授权的访问、披露、修改或破坏您的数据。

5.3 数据保留

• 我们会根据需要保留您的信息，直至达成收集目的或遵守法律要求。

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5. Data Storage and Security

We implement various security measures to protect your personal information and data:

5.1 Data Storage

• Your data is stored on secure servers, and we use encryption technology to ensure the safety of your information.
• Media files and sensitive data are stored on Amazon S3, which provides high-level security protection.

5.2 Data Protection

• We employ technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

5.3 Data Retention

• We retain your information as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

根据您所在的地区，您可能拥有以下权利：

6.1 访问权与更正权

• 您有权查看我们持有的有关您的个人信息，并请求更正任何不准确或不完整的数据。

6.2 删除权

• 您可以请求删除您的个人信息，除非我们有法律义务继续保存该数据。

6.3 反对权与撤回同意

• 您有权反对某些数据处理活动，并可随时撤回您的同意。

6.4 数据可携带权

• 您有权要求将您的个人信息以可用格式转交给您或转交给其他服务提供商。

如您希望行使上述任何权利，请通过以下方式联系我们：

• 电子邮件： [email protected]

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6. Your Rights

Depending on your location, you may have the following rights:

6.1 Right to Access and Rectification

• You have the right to access the personal information we hold about you and request correction of any inaccurate or incomplete data.

6.2 Right to Erasure

• You may request the deletion of your personal information, except where we are legally obligated to retain it.

6.3 Right to Object and Withdraw Consent

• You have the right to object to certain data processing activities and may withdraw your consent at any time.

6.4 Right to Data Portability

• You have the right to request that your personal data be provided to you in a portable format or transferred to another service provider.

To exercise any of the above rights, please contact us at:

• Email: [email protected]

7. Third-Party Links and Content

我们的平台可能包含外部网站的链接或嵌入第三方内容。请注意，这些外部链接和第三方内容不受我们的隐私政策约束，您应当遵守这些网站或服务的隐私政策。

7.1 外部链接

• 我们不对第三方网站的隐私做法或内容负责。

7.2 嵌入内容

• 当我们嵌入第三方内容（如视频、社交媒体帖子）时，第三方可能会收集您的数据。请参考相关第三方的隐私政策。

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7. Third-Party Links and Content

Our platform may contain links to external websites or embedded third-party content. Please note that these external links and third-party content are not covered by our Privacy Policy, and you should comply with the privacy policies of those sites or services.

7.1 External Links

• We are not responsible for the privacy practices or content of third-party websites.

7.2 Embedded Content

• When we embed third-party content (e.g., videos, social media posts), the third party may collect your data. Please refer to the relevant third-party privacy policies.

8. Children’s Privacy

我们的社区不适用于13岁以下的儿童。我们不会故意收集13岁以下儿童的个人信息。如果我们得知我们收集了13岁以下儿童的信息，我们将立即采取措施删除这些数据。

8.1 家长的责任

• 如果您是家长或监护人，并且您知道您的孩子向我们提供了个人信息，请联系我们，以便我们采取适当措施。

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8. Children’s Privacy

Our community is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under the age of 13, we will take immediate steps to delete that data.

8.1 Parental Responsibility

• If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Policy

我们可能会不时更新本隐私政策，以反映平台功能的变化或法律要求。每次更新后，我们将在页面上标注“最后更新”日期，并将会通知您相关更改。

9.1 通知方式

• 我们可能通过电子邮件或社区通知功能告知您隐私政策的更新。

9.2 新政策生效时间

• 本隐私政策更新后，将立即生效，除非另有说明。

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9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in platform functionality or legal requirements. Each update will be posted with a “Last Updated” date, and we will notify you of any relevant changes.

9.1 Notification Method

• We may notify you of updates to the Privacy Policy via email or community notifications.

9.2 Effective Date

• The updated Privacy Policy will take effect immediately, unless stated otherwise.

10. Contact Us

如果您对本隐私政策或如何处理您的个人信息有任何疑问或关切，请随时与我们联系。

10.1 联系方式

• 电子邮件： [email protected]
• 地址： 新加坡

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us.

10.1 Contact Information

• Email: [email protected]
• Address: Singapore

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