Last Updated: December 15, 2024
Welcome to StarConnect Community
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you engage with our platform.
1. Information We Collect
我们收集的信息用于提供更好的服务，确保平台功能正常，并提升用户体验。以下是我们收集的主要信息类型：
1.1 Personal Information
- 姓名、电子邮件地址、用户名和个人资料照片。
- 用于付费会员、课程或活动门票的账单信息。
1.2 Activity Data
- 在社区内的帖子、评论、消息、群组成员身份及互动活动（如论坛讨论、投票和调查）。
- 您上传的媒体文件，包括图片、视频和音频。
1.3 Technical Information
- IP 地址、浏览器类型、设备类型和操作系统。
- 为了优化性能而使用的 cookies 和跟踪技术。
1.4 Additional Data
- 在网络研讨会、视频通话或在线教学过程中共享的信息。
- 您在调查、投票或其他互动形式中的回答。
English Version:
1. Information We Collect
We collect information to provide better services, ensure platform functionality, and improve user experiences. The following are the main types of information we collect:
1.1 Personal Information
- Name, email address, username, and profile photo.
- Billing information for paid memberships, courses, or event tickets.
1.2 Activity Data
- Posts, comments, messages, group memberships, and activity within the community (e.g., forum discussions, polls, and surveys).
- Media files you upload, including images, videos, and audio.
1.3 Technical Information
- IP address, browser type, device type, and operating system.
- Cookies and tracking technologies used for performance optimization.
1.4 Additional Data
- Information shared during webinars, video calls, or online teaching sessions.
- Responses to surveys, polls, or other forms of interaction.
2. How We Use Your Information
我们收集的信息用于以下目的：
2.1 平台功能与互动
- 促进社区互动（例如：群组、论坛、消息）。
- 提供和改进课程、网络研讨会及职位服务。
- 管理和组织在线活动和互动。
2.2 性能分析与优化
- 分析用户行为，优化平台的性能和用户体验。
2.3 法律合规
- 遵守相关法律要求，处理合法的请求。
English Version:
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Platform Functionality and Interaction
- Facilitate community interaction (e.g., groups, forums, messages).
- Deliver and improve courses, webinars, and job-related services.
- Organize and manage online events and activities.
2.2 Performance Analysis and Optimization
- Analyze user behavior to optimize platform performance and user experience.
2.3 Legal Compliance
- Comply with legal requirements and handle legitimate requests.
3. Sharing Your Information
我们不会出售您的信息。然而，在以下情况下，我们可能会与第三方共享您的数据：
3.1 第三方服务提供商
- 为托管、分析和支付处理等目的使用第三方服务提供商（例如：将媒体文件存储在亚马逊 S3）。
3.2 法律要求
- 根据法律要求或法律程序，我们可能需要披露您的信息。
3.3 您的同意
- 在获得您的同意的情况下，我们可能会与合作伙伴或活动合作者共享您的信息。
English Version:
3. Sharing Your Information
We do not sell your information. However, we may share your data in the following situations:
3.1 Third-Party Service Providers
- We use third-party service providers for hosting, analytics, and payment processing (e.g., storing media files on Amazon S3).
3.2 Legal Requirements
- We may disclose your information as required by law or legal processes.
3.3 With Your Consent
- With your consent, we may share your information with partners or event collaborators.
4. Cookies and Tracking Technologies
我们使用 cookies 和其他跟踪技术来：
4.1 提升用户体验
- 记住您的登录信息，提供个性化的内容。
4.2 优化网站性能
- 分析用户行为、访问模式，以改善平台的速度和功能。
4.3 管理和设置
- 您可以在浏览器设置中管理或禁用 cookies，但禁用 cookies 可能会影响某些功能的正常使用。
English Version:
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
4.1 Enhance User Experience
- Remember your login details and provide personalized content.
4.2 Optimize Website Performance
- Analyze user behavior and access patterns to improve the platform’s speed and functionality.
4.3 Management and Settings
- You can manage or disable cookies in your browser settings. However, disabling cookies may affect some features of the platform.
5. Data Storage and Security
我们采取一系列安全措施来保护您的个人信息和数据：
5.1 数据存储
- 我们将您的数据存储在安全的服务器上，采用加密技术确保信息的安全。
- 媒体文件和敏感数据存储在亚马逊 S3 上，提供高等级的安全保护。
5.2 数据保护
- 我们采取技术和管理措施来防止未经授权的访问、披露、修改或破坏您的数据。
5.3 数据保留
- 我们会根据需要保留您的信息，直至达成收集目的或遵守法律要求。
English Version:
5. Data Storage and Security
We implement various security measures to protect your personal information and data:
5.1 Data Storage
- Your data is stored on secure servers, and we use encryption technology to ensure the safety of your information.
- Media files and sensitive data are stored on Amazon S3, which provides high-level security protection.
5.2 Data Protection
- We employ technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.
5.3 Data Retention
- We retain your information as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Your Rights
根据您所在的地区，您可能拥有以下权利：
6.1 访问权与更正权
- 您有权查看我们持有的有关您的个人信息，并请求更正任何不准确或不完整的数据。
6.2 删除权
- 您可以请求删除您的个人信息，除非我们有法律义务继续保存该数据。
6.3 反对权与撤回同意
- 您有权反对某些数据处理活动，并可随时撤回您的同意。
6.4 数据可携带权
- 您有权要求将您的个人信息以可用格式转交给您或转交给其他服务提供商。
如您希望行使上述任何权利，请通过以下方式联系我们：
- 电子邮件： [email protected]
English Version:
6. Your Rights
Depending on your location, you may have the following rights:
6.1 Right to Access and Rectification
- You have the right to access the personal information we hold about you and request correction of any inaccurate or incomplete data.
6.2 Right to Erasure
- You may request the deletion of your personal information, except where we are legally obligated to retain it.
6.3 Right to Object and Withdraw Consent
- You have the right to object to certain data processing activities and may withdraw your consent at any time.
6.4 Right to Data Portability
- You have the right to request that your personal data be provided to you in a portable format or transferred to another service provider.
To exercise any of the above rights, please contact us at:
- Email: [email protected]
7. Third-Party Links and Content
我们的平台可能包含外部网站的链接或嵌入第三方内容。请注意，这些外部链接和第三方内容不受我们的隐私政策约束，您应当遵守这些网站或服务的隐私政策。
7.1 外部链接
- 我们不对第三方网站的隐私做法或内容负责。
7.2 嵌入内容
- 当我们嵌入第三方内容（如视频、社交媒体帖子）时，第三方可能会收集您的数据。请参考相关第三方的隐私政策。
English Version:
7. Third-Party Links and Content
Our platform may contain links to external websites or embedded third-party content. Please note that these external links and third-party content are not covered by our Privacy Policy, and you should comply with the privacy policies of those sites or services.
7.1 External Links
- We are not responsible for the privacy practices or content of third-party websites.
7.2 Embedded Content
- When we embed third-party content (e.g., videos, social media posts), the third party may collect your data. Please refer to the relevant third-party privacy policies.
8. Children’s Privacy
我们的社区不适用于13岁以下的儿童。我们不会故意收集13岁以下儿童的个人信息。如果我们得知我们收集了13岁以下儿童的信息，我们将立即采取措施删除这些数据。
8.1 家长的责任
- 如果您是家长或监护人，并且您知道您的孩子向我们提供了个人信息，请联系我们，以便我们采取适当措施。
English Version:
8. Children’s Privacy
Our community is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under the age of 13, we will take immediate steps to delete that data.
8.1 Parental Responsibility
- If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us so that we can take appropriate action.
9. Changes to This Policy
我们可能会不时更新本隐私政策，以反映平台功能的变化或法律要求。每次更新后，我们将在页面上标注“最后更新”日期，并将会通知您相关更改。
9.1 通知方式
- 我们可能通过电子邮件或社区通知功能告知您隐私政策的更新。
9.2 新政策生效时间
- 本隐私政策更新后，将立即生效，除非另有说明。
English Version:
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in platform functionality or legal requirements. Each update will be posted with a “Last Updated” date, and we will notify you of any relevant changes.
9.1 Notification Method
- We may notify you of updates to the Privacy Policy via email or community notifications.
9.2 Effective Date
- The updated Privacy Policy will take effect immediately, unless stated otherwise.
10. Contact Us
如果您对本隐私政策或如何处理您的个人信息有任何疑问或关切，请随时与我们联系。
10.1 联系方式
- 电子邮件： [email protected]
- 地址： 新加坡
English Version:
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us.
10.1 Contact Information
- Email: [email protected]
- Address: Singapore